- Delivery
We will deliver your goods to you to the address specified in your order as soon as reasonably possible once the goods are ready to be shipped. We will contact you with an estimated delivery date, which will be within a maximum of 10 working days after the day on which we accept your order. Time shall not be of the essence for delivery of the products.
Please see terms and conditions for further delivery information.
- Delivery Charges (United Kingdom)
Delivery charges depend on your location within the United Kingdom:
- UK Mainland: £15 standard delivery
- UK extended mainland (some areas of Scotland, Devon and Cornwall): £15 standard delivery
- Scottish Highlands and Islands: £20 standard delivery for all orders
- Isle of Wight and Northern Ireland: £20 standard delivery for all orders
- Channel Islands: Please contact us for accurate shipping quote on all orders
- Sark and Alderney £25
- Swatch Box sent by Royal Mail £5.00
- Delivery Charges (Europe)
Please contact us with all EU inquiries. We will cost your order with shipping and send you a pro forma invoice for your approval with a secure payment method.
- Import duty and tax
As the recipient you are liable for all import duties, customs and local taxes levied by the country the shipment is going to. Payment of these maybe necessary to release your order from customs on arrival.
- Returns
If you have any questions or complaints about the product, please contact us.